Terms of Service

Red Persimmon Salon & Spa

These terms cover your use of the Red Persimmon Salon & Spa website at https://redpersimmonriverside.com/, our online booking, our text message program and the services we provide at 1295 Galleria at Tyler, Riverside, CA 92503. By using the website, booking an appointment or opting in to text messages, you agree to these terms. If you don't agree, please don't use the website or the SMS program.

1. Age Restriction

You must be 18 years of age or older to use this website, book online or enroll in our SMS program. Services for anyone under 18 must be booked by, and received with the consent of, a parent or legal guardian, who agrees to these terms on the minor's behalf.

2. SMS Program Description

When you opt in to text messages from Red Persimmon Salon & Spa, you agree to receive the following message types at the mobile number you provided:

• Appointment confirmations when a booking is made or changed.
• Appointment reminders ahead of your visit.
• Schedule change notices, including delays, cancellations and rebooking options.
• Replies to questions or requests you send us by text.
• Follow-up messages after a visit, including aftercare tips and requests for feedback.
• Promotional messages about offers, new services and seasonal specials, only if you have separately opted in to marketing texts.

Message frequency varies with your appointment activity. Consent to receive text messages is not a condition of purchasing any service. Opt-in is collected through consent checkboxes on our website forms, through our online booking when you supply a mobile number for confirmations, or when you text us first and ask to receive messages.

3. Opt-Out Instructions

You can stop text messages at any time. Reply with any of these keywords to the number that messaged you:

• STOP ends all text messages from the salon. You'll get one final message confirming you've been unsubscribed.
• HELP returns a message with our contact information and support options.
• START re-enrolls you in the program after you've opted out.

You can also opt out by calling us at (951) 352-9910 or emailing [email protected]. Opting out of texts does not cancel existing appointments.

4. Message and Data Rates

Standard messaging charges from your mobile carrier apply to messages sent and received under this program. Check with your carrier for details of your plan.

5. Carrier Liability Disclaimer

Mobile carriers, including T-Mobile, AT&T, Verizon and Sprint, are not liable for delayed or undelivered messages. Delivery of text messages depends on carrier network availability and is not guaranteed. Red Persimmon Salon & Spa is not responsible for messages that are delayed, blocked or not delivered by your carrier.

6. Support Contact

For help with the SMS program, your appointment or anything on this page, contact us here.

7. Privacy Policy

How we collect, use and protect your information, including your mobile number, is described in our Privacy Policy. You can read it at:

https://redpersimmonriverside.com/privacy-policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

8. Cancellation Policy

We hold your appointment time for you, so please give us notice if your plans change.

• Cancellations and reschedules: let us know at least 24 hours before your appointment by calling (951) 352-9910 or through the booking confirmation you received. Appointments can be rescheduled free of charge with that notice.
• Late arrivals: if you arrive more than 15 minutes late we may need to shorten your service or rebook you so the next client isn't delayed.
• No-shows: repeated no-shows or same-day cancellations may require a deposit or card on file to book future appointments.
• Service satisfaction: check your nails with your technician before checkout. If a set chips or lifts within a few days of your visit, call us and we'll arrange a repair. Refunds are not offered on completed services.

9. Governing Law

These terms are governed by the laws of the State of California, without regard to its conflict of law rules. Any dispute arising from these terms, the website, the SMS program or services provided at the salon will be resolved in the state or federal courts located in Riverside County, California, and you consent to the jurisdiction of those courts.

10. Website Use and Changes

Content on this website, including photos, text and the Red Persimmon logo, belongs to Red Persimmon Salon & Spa and may not be copied or reused without permission. Service descriptions and prices are current as of publication and may change. We may update these terms at any time by posting a revised version at https://redpersimmonriverside.com/terms-of-service. Continued use of the website or SMS program after an update means you accept the revised terms.